Terms of Service

Welcome to The Home Bros. By accessing or using our website (thehomebros.ca) and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

The Home Bros provides lawn care, snow removal, and property maintenance services. Our services are subject to availability in your area and weather conditions.

2. Account Registration

To access certain features, you may need to create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

3. Booking and Payments

When you book our services or subscribe to a package:

• You agree to pay all fees associated with your selected services
• Payments are processed securely through Stripe
• Subscription fees are billed in advance on a recurring basis
• You may cancel your subscription at any time through your account portal
• Refunds are handled on a case-by-case basis

4. Service Scheduling

Service appointments are scheduled based on availability. We will make reasonable efforts to accommodate your preferred times. Weather conditions may affect scheduling for outdoor services, and we reserve the right to reschedule as needed.

5. Property Access

By booking our services, you grant us permission to access your property to perform the agreed-upon services. You are responsible for ensuring safe access and informing us of any hazards, pets, or special considerations.

6. Cancellation Policy

For individual service appointments:

• Cancellations made 24+ hours in advance: No charge
• Cancellations made less than 24 hours: May be subject to a cancellation fee
• No-shows: Full service fee may apply

7. Limitation of Liability

To the maximum extent permitted by law, The Home Bros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the services in question.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of The Home Bros and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Interfere with or disrupt our website or servers
• Attempt to gain unauthorized access to any part of our systems
• Impersonate any person or entity

10. Modifications

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated terms on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles.

12. Contact

For questions about these Terms of Service, please contact us at:

Email: support@thehomebros.ca
Website: thehomebros.ca